#Interactive Retail

[aimarketingdubai]

NEW EXPERIENCE ECONOMY

The "new" experience economy builds upon the original concept, but with some key updates for the modern consumer. Here's a breakdown:

Original Experience Economy:

Coined in 1998 by B. Joseph Pine II and James H. Gilmore

Focused on shifting from selling goods and services to selling memorable experiences.

Examples: theme parks, interactive museums, personalized shopping experiences.

The "New" Experience Economy:

Emphasis on Personalization: Consumers expect highly personalized experiences tailored to their individual preferences and needs. This is driven by data collection and AI-powered customization. Think personalized recommendations, curated content, and bespoke products.

Digital Integration: The lines between physical and digital experiences are blurring. Augmented reality (AR), virtual reality (VR), and the metaverse are creating immersive and interactive experiences that blend the real and virtual worlds.

Authenticity and Connection: Consumers crave authentic experiences and genuine connections with brands and other people. This includes a focus on sustainability, social responsibility, and community building.

Co-creation: Companies are involving consumers in the creation of experiences, fostering a sense of ownership and collaboration. This can include crowdsourcing ideas, user-generated content, and customization options.

Key Drivers of the "New" Experience Economy:

Technological advancements: AR/VR, AI, and data analytics enable highly personalized and immersive experiences.

Changing consumer expectations: Consumers are more discerning and expect brands to go above and beyond in providing value and meaning.

Social media: Platforms like Instagram and TikTok have fueled the desire for shareable and picture-perfect experiences.

Examples of the "New" Experience Economy:

Interactive retail stores: Using AR to let customers try on clothes virtually or personalize products in real-time.

Immersive events: Music festivals with interactive art installations and personalized schedules based on attendees' preferences.

Online communities: Brands building online forums and groups where customers can connect, share experiences, and co-create products.

The "new" experience economy is all about creating meaningful, personalized, and engaging experiences that foster deep connections between brands and consumers. It's a dynamic and evolving landscape where companies need to constantly innovate and adapt to meet the ever-changing demands of today's consumers.

AI Strategist | Futurist | Speaker | Author Predrag Petrovic

[goththembo]

Moodboard for when you have to do the job you were hired to do in the location you applied to getting paid the wage you had to agree to

[graciousdragon]

OH MY FUCKING GOD

I JUST WENT TO MY LOCAL HOT TOPIC THAT I'VE BEEN GOING TO FOR LIKE. 5 OR 6 YEARS NOW RIGHT??

I GOT SOME MCR STUFF BECAUSE. OF COURSE. IF YOU'VE SEEN MY RECENT POSTING HABITS YOU KNOW. THE BRAINROT IS REAL

I WAS TALKING WITH THE CASHIER ABOUT THEM BECAUSE HE WAS ALSO A FAN AND HE FUCKING SAYS "you wanna know a fun fact? this is the hot topic the lead singer used to work at! :D"

FUCKING WHAT

GERARD WAY USED TO WORK AT MY LOCAL FUCKING HOT TOPIC?!?

AND AFTER I LEFT I LOOKED IT UP TO MAKE SURE HE WASN'T FUCKING WITH ME AND YEAH. HE WAS RIGHT. WHAT THE FUCK

SORRY FOR THE ALL CAPS THIS IS LIKE. WORLD-SHATTERING INFORMATION TO ME AND HE JUST DROPPED THAT SHIT SO CASUALLY WHAT THE HELL BRO. I NEEDED TO SCREAM ABOUT THIS SOMEWHERE

[pfhwrittes]

retail hell au again because why not. so imagine with me that 141 fellas find you after a miserable customer has made you cry.

warnings: reader!character is experiencing the aftermath of a panic attack/distressing emotions when she’s approached by the boys, nothing explicitly stated but she’s feeling a bit vulnerable.

fem!reader and the use of gendered pet names (hen, love) and use of the word cunt as an insult to describe a customer.

also apologies, i’m english and my grasp on scottish slang/scots has mostly been informed by the wonderful show Still Game which is distinctly glaswegian in flavour and various scottish twitter posts.

so you’re hiding out in the smoking area (lmao smoking area, okay let’s be honest it’s where a bucket filled with sand has been dumped near an ex-display bench about idk 20 feet from the customer entrance) because you just need 5 fucking minutes to compose yourself…

gaz is actually coming back from his lunch break and spots you hunched up on the bench in a way that looks truly uncomfortable. he carefully sits next to you and offers a soft smile when you look over at him. “bad customer?” he’s gentle when he asks and doesn’t make a fuss when you make a truly gross sniffling noise and wipe at your eyes. “want a hug?” you shake your head no and hunch in tighter on yourself. “want a milkshake?” you shrug and he passes over a strawberry milkshake. surprisingly he doesn’t say anything and let’s you drink in peace. you like gaz, he’s always friendly and warm when you interact briefly on the shop floor. he always seems to know what to say or do to get the best out of you and everyone else around him. eventually you check your phone and see it’s been 10 minutes since you left the customer service desk with tears in your eyes and lump burning your throat. embarrassment and residual anxiety washes through you when you recall how you’d all but fled to the safety of the smoker’s bench despite not smoking yourself. gaz catches your shudder when you check the time and knocks his shoulder into yours gently. “don’t worry, i’ll let price know you need a few more minutes, alright?” gaz gets up and heads inside the building, you know he’ll speak to price so you unfurl a little bit and chew on the straw of your milkshake.

soap and simon find you next. soap’s chattering away about the most recent delivery as they both approach your bench. simon stops dead a respectable three feet away but soap throws himself onto the bench bumping his knee into yours “what’s the matter wi’ you then, hen? you’ve a face like a smacked arse”. you shift away from soap, usually you don’t mind his directness but it’s just rubbing you the wrong way right now. you’re still feeling raw and a bit sick from finishing gaz’s milkshake and lingering anxiety. “fucks sake johnny, leave ‘er alone.” simon grumbles and fishes a packet of cigarettes out of his pocket. “how? am just askin’ what’s the matter!” soap’s hands swat the air near your face and you shuffle further along the bench to avoid being hit in the nose in his agitation. “johnny.” simon snaps and soap huffs and folds his arms across his chest. it’s quiet amongst the three of you while simon taps out a cigarette and pats down his pockets looking for a lighter. soap shoots a wink at you and starts playing with a lighter that apparently has just appeared from thin air. “give me my lighter back johnny.” “gies a cigarette an’ i’ll trade it.” “no.” “c’mon simon! wan little cigarette.” “fuck off.” “awright then you miserable bastard.” you shake your head at their bickering and hold out your hand. soap pouts but drops it into your open palm. you lob the lighter in a poor underhand throw to simon who plucks it out of the air easily and nods in appreciation. “aw c’mon hen, that’s no’ playin’ fair!” soap whines and knocks his knee into yours “i thought i was your favourite.” “favourite pain in the arse.” is simon’s dry response around the lit cigarette and you crack a wobbly smile. “there she is! didn’t i tell you si?” soap’s grin is blinding “i knew we could cheer her up!” your wobbly smile starts to resemble more of its usual cheer when you catch simon’s eye roll directed at soap. you open your mouth maybe to defend soap or maybe to provoke him, you haven’t quite decided, when a pointed throat clearing catches your trio’s attention. your smile drops off your face and the anxiety that had started to quiet down in the face of johnny’s cheerfulness rises again in your belly because price is aiming a stern look towards the three of you from only six feet away.

price gently sits next to you on the bench when you’re certain simon and johnny are back inside. johnny squawking about the injustice of having his break cut short and simon calling him an idiot in response as they both disappear through the doors. you open your mouth to apologise for skiving off and offer any reason or explanation that will help your case but your teeth click shut when price holds out a palm to forestall your inevitable word vomit. “i don’t want to hear it, love.” price’s tone isn’t unkind, he’s just shooting straight with you, it’s something you quite admire about him really. “that customer was a cunt quite frankly and i’m proud of you for handling her the way you did.” the praise creates a small glow in your chest and burns away the last of your dread. “but, a word of advice, as the duty manager for today?” price offers a small encouraging smile so you nod. “you’re not paid enough to put up with that shit, so don’t.” you grimace and blow out a breath, you want to argue, maybe even defend yourself and explain that it’s fine really that’s just how retail is. price chuckles “no love, listen. you aren’t paid enough, but i am. so next time it happens, send ‘em my way alright?” price offers another smile when you nod in agreement before pushing himself off the bench. “now, c’mon. i’ve got stock that needs counting down the plumbing aisle and you can give me a hand. no more talking to muppets on the customer service desk today.” you follow price back into the store feeling much better than you did twenty five minutes ago.

the rest of your shift passes by easily enough and you make a mental note to buy gaz a milkshake as a thank you when he shoots you a friendly smile as you pass him on your way out the store on your lunch.

[jetaloen]

volo meeting rohan's dad

[nofacednerd]

Hughie Campbell is actually the most powerful character in The Boys because out of everyone in the main cast, he’s the only one who has canonically worked in customer service

[pisshandkerchief]

young boy of about 6 or 7 walking past me in the infant aisle: I wanna go to Taco Bell!

boy's grandmother: I'll taco YOUR bell

boy, grumbling: taco my ASS

grandmother: hey! watch your mouth!

[dollarstoreartsupplies]

you know how after black friday came out we all collectively named the hot chocolate boy oliver and wrote him as ethan's younger cousin?

well.... ethan is joey richter.... and he can still be the hot chocolate boy's older cousin because he's four years older then pete..... ted ethan pete power cousin trio

[yanderemommabean]

I hate my store manager.

We waste so much food because of how many trucks we get lately and instead of just giving it away ((because it’s not even expired food. It’s good food struggling people like me and others could use like canned goods and such))

She throws it away, but takes it a step further. She pours bleach all over it, cuts open the bags, goes through each individual trash bag we have to use to throw the food away and makes sure NO ONE can even try to get anything.

I know there’s some things we can’t eat or take away, I get that, but this good food is being tossed because of poor planning and her actual hate for low income and homeless people.

I try and code the trash bags for certain days she doesn’t work so there’s a CHANCE someone can get food that’s still good, and fuck it I’ll admit it, I let people who can’t afford certain stuff at checkout just take some stuff for free, I try to make sure struggling people aren’t struggling as much. I pretend to scan items or I just flat out change the price because this economy is shit and I can’t believe a person like my manager is in charge and throwing away PERFECTLY GOOD FOOD because she can’t TELL THE TRUCKS TO NOT COME.

Our back room will be impacted by this week and if I see one more jug of store bleach opened on food I quit. I find that truly disgusting. I hate it here I hate this fucking dystopian nightmare.

-Mommabean

[senditothemoonn]

Hello, I am here to present some fanart inspired by @oumaheroes’ wonderful fic The Cleaner !

The whole miniseries is just so intriguing and profound and I thoroughly enjoyed reading them and I hope u guys do too ✨ I sound calm while writing this description but honestly guys I’m frothing at the mouth GO READ THESE FICS IMMEDIATELY

[rhysie]

i am not a safe space for trump supporters 💖 the nicest thing i can say to you if you voted for him is go kick rocks and fuck off. as well, if you are talking shit about amy/moondevoured i will also tell you: as someone who has known her + her personal beliefs and actively talked to her for 10 years, this is also not a safe space for you. 💖

[anadorablekiwi]

Hhhhhh

Retail au thoughts

Oooooo!!!

[thewitchoftherock]

Imma start sharing work stories from old jobs.

SO.

Once upon a time I started working at a beauty shop. Shop was great; very few complaints. The complaints I do have is all stuff that’s common to retail, so w/e.

Anyway.

for some background, I’m a MASSIVE NERD ( which you k now if you follow my blog) and managing a nice beauty shop wasn’t really where I or anyone else thought I’d be. Most of the people working there weren’t what you’d call my people, but I got along ok with most of them (Sorta. That’s other stories XD)

So one day i’m working the evening shift, and my coworker comes in. The coworker I was working with was very valley girl. She was nice, don’t get me wrong! Her biggest fault at the time was that she was young, and I don’t blame anyone for being young.

She comes in on this day, starts working, and says to me while we’re working. “Omg, Witchy, I’m *such a nerd*”

I chuckle, “Oh? How are you a nerd today?”

“I just saw the new Spider-Man movie with my boyfriend.”

This was in 2012. So, I think that being a nerd wasn’t quite “cool” yet, but it was getting there! So, her comment was only a little self disparaging. Like she was talking about a guilty pleasure. I chuckle again, “Don’t worry; if you’re a nerd, you’re in good company.”

“What do you mean?” She asks.

“Oh, well, I’m a massive nerd!”

“No you’re not!”

I hadn’t been here long at this point, and being “weird” (newly diagnosed adhd/autistic, but I wasn’t then.) I masked HARD at new places. I hadn’t really talked a lot about my personal interests at that point. So, I say, “Oh, no, I am. I play WoW. MTG. DnD. I’m a Dungeon Master, I love anime, I cosplay… I’d LARP if I had the time!”

“What’s Larp?”

“Fair question!” I say. I ain’t about to gatekeep. “It stands for Live Action Role Play. It’s basically when people play Dungeons and Dragons, but they do so outside, in costume, and hit each other with padded swords, and throw beanbags at one another and shout “Lightening bolt!”

“Oh, you’re *not* allowed to do that!” She says, laughing.

“I dunno man. I got the wizards cloak and staff from an old cosplay. I could!”

“What’s a staff?”

At this point, I’m a little confused. Even if you’re not in the know, I figured a staff was pretty common knowledge. So I look at her, confused, “You know. A staff. Like what wizards have.” Again, this was 2012. Lord of the Rings was pretty popular then, and was having a resurgence as well, and most people at least knew it from cultural osmosis. So, I went, “like the whole Gandalf, ‘YOU SHALL NOT PASS’” thing.

“Oh. Oh I don’t watch Harry Potter.”

There was a moment of prolonged silence. Again, I can get maybe not knowing Gandalf. But Harry Potter? I mean, Fuck JKR now, but back then she was still ok! We didn’t know she was problematic then, and Harry Potter was fucking MASSIVE. More than it is now. The final movie had only come out the year before, and the names were household names at this point. (I think they still are.) So. I just stared at her. What I didn’t realize was that we had a couple of customers just outside. It was only now I saw them. They were staring at her like she had three heads .

“What?” She says innocently.

Quietly, I almost whisper. “…. Gandalf is from Lord of the rings.”

The couple outside burst out laughing.

[mani-mari]

hey like actually what's so hard about respecting people that work in retail or fast food. like why are you cussing out this person who is just trying to help give you your food. why are you mad they can't control the prices of the product. go home. if you are in a bad mood go home. and stay offline till it passes. why is it so hard.

[kenjirose]

My dad is talking to me about getting a part-time job soon

[doginasillyhat]

SILLYHAT VENTING AGAIN???!! what is new

anyway. couldn’t do any assignments this semester lmao. my english prof was so kind and gave me so much support but even then i’ve been trying for weeks to get these assignments knocked out but i just physically cannot. this is the second semester out of four that i’ve failed completely. both times the biggest issue was mental health, because when im able to do my work im really good, so it’s not totally like im just not doing it. because im trying! i really am!

i cannot get myself to lock in. i can’t articulate my words well enough

feeling like a HASHTAG FAILURE!!!!! i rlly want to drop out and find like a tafe course or something but i RLLY RLLY want to go into archiving!! and it’ll make my parents angry and disappointed AGAIN if i drop out of a second university degree!!!!

sad hat moment :(